WASHINGTON (AP) ā€” The State Department said Friday it has been forced to suspend the issuance of US passports and visas at its overseas diplomatic missions due to a glitch that has hit one of its computer databases.

In a statement posted to its travel.state.gov website, the department said a hardware failure in its Consular Consolidated Database glitch has left overseas embassies and consulates unable to print visas, regular passports and other travel documents. This means that people who submitted online applications for passports and visas on or after June 9 will likely experience delays in processing, it said.

The failure does not affect domestic passport issuance because it only stopped the database from receiving biometric information sent from overseas posts, the department said.

“We cannot bypass the legal requirements necessary to screen visa applicants before we issue visas for travel,” it said. “As a result, there is a backlog of visas waiting to be processed. We are working as quickly as possible to resolve the issue and to clear the backlog.”

 

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